Effective Date: 09-28-2024

Mosola Studios ("we," "us," or "our") operates the Karoo Delivery mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and sharing of personal information when you use the Service.

By using the Karoo Delivery app, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect information to provide, improve, and personalize our Service. The information we collect includes:

1.1 Personal Data

When you use our app, we may ask you to provide personally identifiable information, which may include:

Name

Email address

Phone number

Delivery address

Customer Total Order

Order History

This data is collected to create and manage your account, process orders, and provide customer support.

1.2 Usage Data

We may collect information on how the app is accessed and used, including:

App version and usage patterns (e.g., pages visited, time spent)

This information helps us improve our services and user experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

Processing and managing food orders

Delivering products and services

Providing customer support

Sending notifications about updates, promotions, and changes to the Service

Analyzing app usage to improve performance and functionality

Personalizing user experience and improving delivery accuracy

3. Sharing of Information

We may share your personal information with third parties in the following circumstances:

Delivery Partners: We share relevant information (e.g., name, delivery address) with logistics partners to fulfill orders.

Legal Requirements: We may disclose your information if required by law or in response to valid requests from authorities.

We do not sell or rent your personal data to third parties.

4. Data Security

We take the security of your data seriously and use industry-standard methods to protect it. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security.

5. Your Data Rights

You have the right to:

Access and update your personal information via your account

Request deletion of your data (subject to legal and business obligations)

Opt out of marketing communications

If you wish to exercise any of these rights, please contact us at mosolagamestudios@gmail.com

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us so that we can take the necessary actions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes will become effective when they are posted.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: mosolagamestudios@gmail.com